Terms of Service

Last Updated: January 13, 2025

Important: By using Physio-Assist, you agree to these terms. If you do not agree, please do not use this service.

1. Acceptance of Terms

By registering for, accessing, or using the Physio-Assist application ("Service"), you agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and Physio-Assist.

2. Description of Service

Physio-Assist is a web-based application designed for physiotherapists to:

Conduct patient assessments using the PRISM framework
Create and manage patient treatment plans
Track patient progress through follow-up sessions
Generate comprehensive clinical reports
Access AI-powered clinical suggestions (optional)

3. User Eligibility

To use this Service, you must:

Be at least 18 years of age
Be a licensed physiotherapist or healthcare professional
Be affiliated with a recognized healthcare institute
Have legal authority to enter into this agreement
Comply with all applicable laws and regulations in your jurisdiction

4. Account Registration

4.1 Account Creation

You must provide accurate, complete, and current information during registration
You are responsible for maintaining the confidentiality of your password
You must notify us immediately of any unauthorized access to your account
You are responsible for all activities that occur under your account

4.2 Account Approval

All new accounts require admin approval for security purposes
We reserve the right to refuse service to anyone for any lawful reason
Accounts may be suspended or terminated for violations of these terms

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service only for:

Legitimate clinical assessment and treatment planning
Managing your own patients
Professional healthcare purposes within your scope of practice

5.2 Prohibited Activities

You may NOT:

Share your account credentials with unauthorized individuals
Access another user's account or patient records without authorization
Input false, misleading, or fraudulent patient information
Use the Service for any unlawful purpose
Attempt to breach security measures or access unauthorized areas
Reverse engineer, decompile, or disassemble the Service
Use automated scripts or bots to access the Service
Transmit viruses, malware, or other harmful code
Interfere with the proper functioning of the Service
Remove or modify any copyright, trademark, or proprietary notices

6. Professional Responsibility

6.1 Clinical Judgment

Important: This Service is a tool to assist clinical decision-making, NOT a replacement for professional judgment.

You are solely responsible for all clinical decisions and patient care
AI-generated suggestions are for reference only and must be validated
You must follow your professional standards, ethics, and licensing requirements
In case of emergencies, follow appropriate emergency protocols

6.2 Patient Consent

You must obtain appropriate consent from patients before entering their data
You must inform patients about data processing and storage
You are responsible for compliance with local healthcare regulations

7. Data Protection and Privacy

7.1 Your Responsibilities

Ensure data accuracy and completeness
Use the Service only on secure devices
Log out after each session, especially on shared computers
Report any suspected data breaches immediately

7.2 Our Responsibilities

Maintain appropriate security measures (encryption, access controls)
Comply with GDPR and HIPAA requirements
Provide audit logs of data access
Notify you of data breaches within 72 hours

8. Intellectual Property

8.1 Service Ownership

All content, features, and functionality of the Service are owned by Physio-Assist and protected by copyright, trademark, and other intellectual property laws.

8.2 Your Content

You retain ownership of patient data you input
You grant us a license to store, process, and display your data solely to provide the Service
We will not use your patient data for any other purpose without consent

8.3 AI-Generated Content

AI suggestions are generated using OpenAI's API (when enabled)
Patient data is anonymized before being sent to OpenAI
You must verify accuracy before using AI-generated suggestions

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We do not guarantee uninterrupted or error-free operation
We do not warrant that the Service will meet all your requirements
We do not guarantee the accuracy of AI-generated suggestions
We are not liable for any clinical decisions based on the Service

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We are not liable for any indirect, incidental, or consequential damages
We are not liable for patient outcomes or malpractice claims
Our total liability is limited to the amount you paid for the Service (if any)
Some jurisdictions do not allow these limitations, so they may not apply to you

11. Indemnification

You agree to indemnify and hold harmless Physio-Assist from any claims, damages, or expenses arising from:

Your violation of these Terms of Service
Your violation of any law or regulation
Your clinical decisions and patient care
Unauthorized access resulting from your account

12. Service Modifications

We reserve the right to modify or discontinue the Service at any time
We will provide reasonable notice of significant changes
Continued use after changes constitutes acceptance

13. Termination

13.1 By You

You may request account deletion at any time
Patient records will be retained for 7 years (legal requirement)
Your personal account data will be deleted after 30 days

13.2 By Us

We may suspend or terminate your account if:

You violate these Terms of Service
Your account is inactive for more than 12 months
We receive a valid legal order
We discontinue the Service

14. Dispute Resolution

14.1 Informal Resolution

14.2 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law provisions.

14.3 Arbitration

Any disputes will be resolved through binding arbitration rather than in court, except where prohibited by law.

15. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, wars, pandemics, internet outages, or government actions.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Physio-Assist regarding the Service.

18. Contact Information

For questions about these Terms of Service:

PhysiologicPRISM Support
Email: privacy@physiologicprism.com
Response time: Within 48 hours

19. Acknowledgment

By clicking "I Agree" during registration or by using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.